New clients are always welcome at the Shaughnessy Veterinary Hospital. We request that an appointment is scheduled ahead of time, to minimize any waiting or disruption to your day. Appointments are available Monday to Saturday. Monday to Friday, the clinic is open later to accommodate those with a busy schedule.
New clients should arrive a few minutes before the appointment time to allow proper processing of your information and your pet's file. If you are bringing a pet we have not met before, please bring any medical records you might have as well as any medications or supplements your pet is currently taking!
If your pet is ill and requires additional diagnostic testing or hospitalization, a treatment plan will be prepared and discussed with you. Please bring any financial concerns to the attention of the Doctor at this time. It is expected that your bill be paid at the time of discharge of your pet. We accept VISA, Master Card, Interac and cash only; we cannot offer payment plans or delayed billing. We also participate in the SPCA/Humane Society complimentary exam for newly adopted pets.